RATED ONE OF AUSTRALIAS TOP 20 TECHNOLOGY COMPANIES 2018 BY channel futures

At Ruddy Tomlins & Baxter, the success of our company and the service we provide is largely determined by access to information & the security of our systems. For us to provide an efficient service in a secure, digital workplace we needed IT support that is available 24 hours a day, 7 days a week. ADITS are local people whom we trust. At any time of the week I can call & have someone immediately recognise the issue, because they know us, they know our systems and we know them. During a transition between internet providers, our data was disconnected for 10 days. ADITS immediately sent our designated technical consultant to install a temporary 4G solution, allowing us to continue working during that period. This gave us 10 days of trading with internet and email that we otherwise would have been without, with the dollar value of this time being significant. As our IT provider, ADITS continue to deliver immediate solutions with minimal downtime. They offer fantastic advice with excellent consideration for all aspects of future planning for digital technologies. We are guaranteed the security of our information always, with this being our top priority as a legal firm. The staff have a fantastic work culture and is comprised of honest people with recognisable values, ensuring excellent, no-nonsense customer service every time. They are personable by providing a dedicated accounts manager and technical consultant, so I know who I will be speaking to when I call. This further adds to the security of our information and allows us to build trust with the team. I will continue to recommend ADITS to other companies, particularly legal firms, for their service, staff and above all else, security. They continue to provide fantastic value for money, with the flexibility to deal with all issues. ADITS are a fantastic example of locals leading in their industry. Matt Baxter Director

ADITS was chosen by our school to offer a comprehensive IT service to a large system and network, servicing 1000 students and 170 staff members. We wanted a flexible daily service to meet the needs and IT urgencies of our school, as well as a booking system to saturate support at key times, so we could provide quality teaching and learning from the commencement of each year and term. At the beginning of 2018, the ADITS team saturated support to have mobile labs, standalone labs, interactive whiteboards and numerous computers for teachers, ready for day 1. This required the setup of over 130 devices within our school. The service meant that we were able to operate from the commencement of the year with our devices, with no down time for these resources or delays for our teaching staff. Without the team from ADITS, this would have taken a significant number of weeks and they were able to complete the work to an outstanding quality within 2-3 working days. ADITS’ service allows us to respond, source and sought emerging issues with IT, and collaborate with the help-desk appropriately and timely. Problems are not shelved and instead the ADITS approach allows for systems, devices and any other problems to be resolved, quickly and effectively. We have found the customer service delivery to be outstanding. The team work as part of our school team and are personable, approachable and provide troubleshooting which then builds the capacity of staff to fix minor issues. This is now the second school that I have worked with using ADITS, and I find the service to successfully meet the daily and emergent IT challenges in a school context. I highly recommend ADITS to others who are wanting a consistent, flexible and friendly service and an assurance that the technicians are qualified orange card holders and their work, quality assured. Helen McCullough Principal

“The team from ADITS have been a pleasure to work with, and have reinforced our commitment to regional supply for our projects. Our project requires teams to work seamlessly between Brisbane, Townsville and our remote sites, and ADITS have been instrumental in providing support to make that a reality,” said Mr Goyal. Read more: http://www.adits.com.au/index.php/2017/12/04/adani-contract-media-release/